Emergency Roadside Assistance 24 Hour Call 1-877-364-52164 Automotive Breakdown Services, Emergency Services
I'm not a Member. Can I get immediate Roadside Assistance?
YES , you'll just have to pay an On Road service fee.
With Good Hands Roadside Assistance.
you'll get access to the All state roadside 24/7 Nationwide Roadside network, with no annual fee
You can drive with the security of knowing that one phone call delivers help! 1-877-364-5264
Roadside Assistance provides coverage which includes the specific services as detailed below:
General Cover
Once a call is received, either from Your home or on the road, a mobile service is immediately dispatched to the scene to rectify, on the spot, the following difficulties:
• FLAT BATTERY - Jump start motor vehicle.
• FLAT TIRE - Replace flat with spare.
• OUT OF FUEL - Supply minimum of 2 gallons fuel.
to be paid for by driver. LPG/Diesel vehicles transport to fuel supply.
• LOCK OUTS - Access Motor Vehicle/Replace key/ new key made (up to $60.00 per case). (Specialist locksmith attendance may involve extra charge to driver).
• TOWING - BREAKDOWN - If Your Motor Vehicle is unable to be quickly mechanically repaired or safely driven, the Motor Vehicle, including the driver, will be transported to a nominated service center or mechanical repair facility. If after hours, arrangements can be made to store the Motor Vehicle and transport when the service center or repair facility is open. A 10 miles wide metropolitan or 30 miles wide rural “Free of Charge” service for roadside response and breakdown towing applies. Excess miles charged at the recommended industry rates.
• GENERAL ASSISTANCE - We will relay urgent messages to family, friends and business associates, likely to be concerned by disruption or delay. We will also arrange for alternative transport in the case of a major breakdown or accident ie. taxi (cost at drivers expense).
• EXCLUSIONS*
• Trucks, heavy equipment and vehicles over 3.5 tonnes gross;
• Vehicles that require specialist or heavy equipment for
removal or are not within easy reach of a public road;
• Vehicles used for hire or reward;
• Vehicles operated by non-US residents;
• Unregistered Motor Vehicles
* Services may be arranged at extra cost.
What does Premium Care cost?
Emergency Roadside Assistance - With Good Hands Roadside Assistance.
you'll get access to the All states roadside services 24/7 Nationwide Roadside network, with no annual fee.
And it's open to everyone, not just roadsideassistances.com customers.
Roadside Assistance is like a very good friend that you hardly ever contact but when you need him in a crisis, he is always there for you. Roadside assistance often forms part of a bigger Emergency Assistance program. These have become very popular and are even offered by cellular phone companies and clothing stores. They may be advertised as a free benefit but you probably pay for it in one way or another.
Emergency assistance can include, other than roadside assistance, medical and trauma assistance, home assistance in the form of emergencies with plumbing, electricity or locksmiths or even legal advice. Car insurance policies can also include emergency assistance programs and it is always included when you take out comprehensive insurance cover. Some insurers also include this when you have third party, fire and theft cover.
So, what is roadside assistance?
Different items or events are covered under roadside assistance. Conditions apply to certain forms of emergency assistance but, as we’ll see, ultimately you get enough help to see you through most emergencies. In essence, roadside assistance gets you through the worst of a bad situation and puts you in a position to be able to help yourself. Conditions will include the overall monetary limit on benefits available under this section, R7 500 seems to be an average amount amongst insurance companies. There will also be limit on the number of call outs, after that number has been reached you will still receive assistance but it will be for your own account.
Essential questions to ask about roadside assistance
1· What is the maximum financial benefit I qualify for per year?
2· What are the financial limitations per incident?
3· Does my specific policy affect the level of roadside assistance I receive free?
4· What are the costs if I require more assistance than is covered by my policy?
5· How many times a year may I request assistance generally and/ or per type of emergency?
Forms of roadside assistance
The help offered in the following emergency scenarios may vary but this list will give you not only a good idea of what is on offer, but what you might need and therefore how to choose an insurer to suit your personal circumstances. For instance, if you travel a lot, you will want to be covered if you’re ever stranded on a long, dark and lonely desert road in the middle of the night.
1. Flat tire repair
2. Flat battery recharge
3. Keys locked in car
4. Running out of fuel
5. Car rental, usually only for 24 hours
6. Overnight accommodation if you’re stuck a long way from home (usually from home 10 miles OR courtesy transport OR car hire
7. Towing services to a car repair workshop and free storage for a specified time period
8. Direction service
9. Mechanic referral
10. Notification and message service for family or business
11. Returning the car to you after repair has been effected
Accident, Medical and Trauma Assistance
1. Towing to the nearest approved panel beater/yard after an accident
2. Advice on accident procedure to follow
3. Emergency telephonic assistance
4. Response by road or air ambulance
5. Transfer to the most appropriate medical facility
6. Lifesaving medication or blood transfer
7. Care for stranded minors
8. Repatriation of mortal remains
9. Counseling at recognized trauma centers
10. Assistance with preparation for court appearances
11. Referral to support groups
Do I qualify?
Check your car insurance policy and familiarize yourself with the details of your contract. Roadside assistance can mean the difference between life and death. If you often travel alone and over long distances you should see this is mandatory insurance cover.
I'm not a Member. Can I get immediate Roadside Assistance?
No , you'll just have to pay an On Road services fee.
With Good Hands Roadside Assistance.
you'll get access to the All state roadside 24/7 Nationwide Roadside network, with no annual fee
* Services may be arranged at extra cost.
Other Services:
* Tire Sales and Repairs
* Battery Sales.
* Fuel Sales
* locksmith
To Schedule Call Us 1-877-364-5264